Terms of Service

Last Updated: May 13, 2026

Agreement to Terms

These Terms of Service form an agreement between you, whether personally or on behalf of an organisation, and Scorpion Technologies Ltd, trading through Medara eMAR (“we,” “us,” or “our”), regarding your access to and use of www.medaraemar.com and any related website pages, forms, content, or online services connected to Medara eMAR.

By accessing or using this website, you confirm that you have read, understood, and agree to these Terms. If you do not agree with these Terms, you should stop using this website.

We may update these Terms from time to time. Your continued use of the website after any update means you accept the revised Terms.

Eligibility

This website is intended for users who are at least 18 years old. By using this website, you confirm that you meet this requirement and have the authority to use the website on behalf of your organisation where applicable.

Use of the Website

The website provides information about Medara eMAR, an AI powered electronic medication administration system designed for UK care homes, pharmacies, and care organisations.

You may use the website to learn about Medara eMAR, request a demo, contact our team, submit enquiries, and review information about our medication management platform.

You agree to use the website only for lawful purposes and in a way that does not damage, disrupt, misuse, or interfere with the website or its security.

Separate Software and Service Agreements

These Terms apply to your use of the Medara eMAR website. They do not replace any separate contract, subscription agreement, service agreement, data processing agreement, order form, support agreement, or software access agreement that may apply if your care home, pharmacy, care group, or organisation becomes a Medara eMAR customer.

Where separate written agreements exist, those agreements will govern the use of the Medara eMAR platform and related paid services.

User Submissions and Enquiries

The website may allow you to submit enquiries, demo requests, consultation requests, feedback, contact details, organisation details, or other information through forms or email.

By submitting information through the website, you confirm that:

  • The information you provide is accurate and not misleading
  • You have the right to share the information
  • Your submission does not violate any law, regulation, duty of confidentiality, or third party rights
  • You will not submit harmful code, spam, abusive content, or false information

We may use, review, store, and respond to your submissions for business, support, sales, compliance, and operational purposes, in line with our Privacy Policy.

Prohibited Activities

You agree not to:

  • Use the website for any unlawful, harmful, or misleading purpose
  • Attempt to gain unauthorised access to the website, systems, servers, accounts, or data
  • Interfere with the operation, security, availability, or performance of the website
  • Use bots, scrapers, crawlers, or automated tools without our written permission
  • Submit false, inaccurate, harmful, confidential, or unauthorised information
  • Copy, reproduce, modify, sell, or distribute website content without permission
  • Misrepresent your identity, organisation, role, or authority to act on behalf of a care home, pharmacy, or care group
  • Use the website in a way that could damage our reputation or the reputation of Medara eMAR

Healthcare and Medication Information

The website may describe medication management, eMAR workflows, care home medication administration, stock monitoring, compliance support, pharmacy led processes, and related technology.

The website content is provided for general business and informational purposes only. It does not provide medical advice, clinical advice, pharmaceutical advice, regulatory advice, or legal advice.

Care homes, pharmacies, healthcare professionals, and care organisations remain responsible for following applicable laws, professional duties, internal policies, medication governance standards, resident care plans, and clinical instructions.

Compliance Information

The website may refer to features connected with GDPR compliance, CQC readiness, NHS PMR integration, medication governance, secure cloud access, pharmacy led support, and care home medication safety.

Such information is provided to describe Medara eMAR and its intended support functions. It does not guarantee any inspection outcome, regulatory approval, clinical result, or compliance status for your organisation.

Each care home, pharmacy, and care organisation should take its own professional, clinical, regulatory, and legal advice where needed.

Intellectual Property Rights

All content on this website, including text, branding, names, graphics, layouts, icons, design elements, service descriptions, software descriptions, and related materials, is owned by or licensed to Scorpion Technologies Ltd or Medara eMAR.

You may view and use the website content for personal, internal business, and informational purposes only. You may not copy, reproduce, modify, distribute, publish, sell, or use website content for commercial purposes without our prior written permission.

Third Party Links

The website may contain links to third party websites, platforms, systems, or resources. We do not control and are not responsible for the content, security, policies, or practices of those third party websites.

You access third party websites at your own risk.

Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using this website or submitting information to us, you agree to our handling of personal information as described in the Privacy Policy.

Data Submitted Through the Website

We may store and process information submitted through the website for purposes such as responding to enquiries, arranging demos, providing support, improving our services, and managing business communications.

You should not submit confidential resident data, sensitive medication records, clinical records, or personal health information through public website forms unless we have specifically provided a secure and authorised method for doing so.

While we take reasonable precautions to protect website communications, internet based communication can carry security risks.

Website Availability

We aim to keep the website available and working properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error free.

We may update, modify, suspend, or discontinue any part of the website at any time without notice.

Disclaimer

The website is provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available
  • The website content will always be complete, current, or error free
  • The website will be free from interruptions, bugs, security risks, or technical issues
  • The website content will meet every requirement of your organisation

You use the website at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Scorpion Technologies Ltd, Medara eMAR, our directors, employees, partners, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.

This includes, but is not limited to, loss of data, loss of business, loss of revenue, loss of profits, business interruption, system failure, reputational damage, or reliance on website content.

Nothing in these Terms limits liability where the law does not allow such limitation.

Indemnification

You agree to defend, indemnify, and hold harmless Scorpion Technologies Ltd, Medara eMAR, our directors, employees, partners, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your use or misuse of the website
  • Your violation of these Terms
  • Your submission of false, harmful, unlawful, or unauthorised information
  • Your infringement of any third party rights
  • Your breach of any law, regulation, duty, or obligation that applies to you or your organisation

Termination or Restricted Access

We reserve the right to restrict, suspend, or terminate access to the website at any time, without notice, if we believe you have violated these Terms, misused the website, submitted harmful content, or acted in a way that may harm us, our users, our systems, or our reputation.

Electronic Communications

By using the website, submitting a form, requesting a demo, or contacting us electronically, you consent to receive communications from us electronically. These may include emails, responses to enquiries, demo communications, service information, and other related messages.

Copyright Complaints

We respect intellectual property rights. If you believe that content on this website infringes your copyright or other intellectual property rights, please contact us with:

  • Your name and contact details
  • A description of the protected work
  • The location of the content you believe infringes your rights
  • A statement explaining your claim

We will review the matter and take appropriate action where necessary.

Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute relating to these Terms or your use of the website shall be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

Miscellaneous

These Terms, together with our Privacy Policy and any other policies linked on the website, represent the agreement between you and us regarding your use of the website.

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

Our failure to enforce any part of these Terms does not mean we waive our right to enforce that part later.

Contact Us

For any questions or concerns regarding these Terms, please contact:

Scorpion Technologies Ltd
225 Hamdrive
Plymouth
Devon
United Kingdom
PL2 3NF

Email: info@medaraemar.com
Website: www.medaraemar.com